1. Information Collected by xc90
When you register and use the xc90 platform, we collect various categories of information to ensure a secure, seamless, and relevant experience for you as a Malaysian user.
Account & Identity Information
- Full name, email address, mobile number, and date of birth provided during registration.
- Identity verification documents (such as IC number) collected during the KYC process.
- Passwords stored in encrypted form — xc90 never stores passwords in plain text.
Device & Browser Information
- Device type, operating system, browser version, and screen resolution used to access the platform.
- IP address and general location data (state/city) for security purposes and detection of unauthorised access.
- Activity log data including login times, pages visited, and session duration.
Payment Information (MYR)
- Details of the payment methods used, including the type of e-wallet or bank selected.
- Records of deposit and withdrawal transactions in Malaysian Ringgit (RM) for compliance and audit purposes.
- Xc90 does not directly store users' credit card numbers or bank account passwords.
Cookies & Usage Data
- Session cookies are used to maintain login status and user preferences while browsing the platform.
- Analytic cookies that collect aggregated usage data to help us improve the platform experience.
- Click data, most visited pages, and user navigation patterns for interface improvements.
2. How We Use Your Information
Xc90 uses collected information solely for legitimate purposes directly related to delivering platform services to users. We do not use your data for unrelated purposes or for anything not stated in this policy.
Platform Operations
- Processing account registration, login, and user identity verification.
- Processing deposits and withdrawals in MYR securely and accurately.
- Providing effective and responsive customer support to our users.
Security & Compliance
- Detecting and preventing fraud, account misuse, and suspicious activity.
- Complying with applicable laws and regulations, including KYC requirements.
- Sending important notices related to your account, security, and policy updates.
3. Cookies, Tracking & Data Security
Use of Cookies
The xc90 platform uses cookies to enhance the user experience and maintain session security. There are two main types of cookies in use:
- Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
- Analytic Cookies: Collecting anonymised usage data to help us understand how users interact with the platform. Users may opt out of analytics cookies through their browser settings.
Data Security
Xc90 employs a range of technical security measures to protect user data, including 256-bit SSL encryption for all data transmissions, password storage using strong hashing algorithms, layered access controls for internal systems, and continuous monitoring for suspicious activity. While no system can guarantee absolute security, xc90 is committed to maintaining the highest standards of data protection.
4. Sharing Information with Third Parties
Xc90 does not sell, rent, or share users' personal information with third parties for marketing or commercial purposes without user consent. However, there are limited circumstances where sharing information is necessary:
Permitted Sharing
- Payment Providers: Transaction information that must be shared with licensed payment providers (such as e-wallet processors or banks) to complete deposits and withdrawals in MYR.
- Game Providers: Data required by licensed game providers to enable access to game content within the xc90 platform.
- Legal Requirements: xc90 may be required to disclose user information to the relevant authorities when mandated by law, court order, or valid legal process.
- Fraud Protection: Information sharing with trusted identity verification partners to prevent fraud and money laundering.
Our Privacy Commitment
- Your data is not sold to advertisers or marketing companies.
- All third parties that receive user data are bound by strict data protection agreements.
- Data is shared only to the minimum extent necessary for the stated purposes.
5. User Rights & How to Contact Us
Access Rights
You have the right to request a copy of the personal information xc90 holds about you. Access requests can be submitted through our support team and will be processed within 14 business days.
Right to Rectification
If you find that any personal information held in the xc90 system is inaccurate or incomplete, you have the right to request a correction. Some changes may require document verification for security purposes.
Right to Erasure
Users may request account closure and deletion of personal data, subject to our record-keeping obligations under applicable law. Financial data may need to be retained for a specified period for legal compliance purposes.
Changes to This Privacy Policy
Xc90 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, the technologies we use, or applicable legal requirements. The latest version of this policy will always be available on this page with a clear update date. Continued use of the xc90 platform after any policy changes are published will be considered acceptance of the updated policy.
For any enquiries regarding this Privacy Policy, your privacy rights, or how we handle your personal data, please contact the xc90 support team. You may also refer to our FAQ section for further information on privacy and account security.
Contact Our Privacy Team
Email: [email protected]
Support is available 24 hours a day, 7 days a week. All privacy-related enquiries will be responded to within 3 business days.
Your Data Is Safe with xc90
Register for an xc90 account with confidence, knowing your personal information is protected by multi-layered security. We are committed to maintaining the trust of Malaysian users through transparent and responsible privacy practices.